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Privacy Policy

Introduction

This Privacy Policy describes how www.woollenstore.com collects, uses, and shares your personal information when you visit or make a purchase from our website.

What Personal Information We Collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

We collect this information using cookies and other tracking technologies. For more information about cookies, please see our Cookie Policy.

How We Use Your Personal Information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To process your orders and deliver your purchases;

  3. To provide our Users with ongoing customer assistance and technical support;

  4. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  5. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  6. To comply with any applicable laws and regulations.

 

Sharing Your Personal Information

We share your personal information with third parties who help us provide our services, such as shipping companies, payment processors, and marketing partners.

We also share your personal information when we are required to do so by law, or when you have given us your consent.

 

Your Rights

You have the right to access, correct, delete, or restrict the use of your personal information. You also have the right to object to the processing of your personal information and to request that we port your personal information to another company.

To exercise these rights, please contact us at mail@woollenstore.com.

How We Protect Your Personal Information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We also take steps to protect your personal information from unauthorized access, use, or disclosure by requiring employees to keep your information confidential.

Changes to Our Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at :

customer@woollenstore.com

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